Buyer Agency Agreement in North Carolina: What Buyers Sign and Why
You were told you need a buyer agreement before the tour. Here is what that paperwork is, what is negotiable, and how Citadel Cofield documents the fee and any closing credit. Updated for the North Carolina forms revised July 1, 2026.
Quick answer
Yes, a written buyer agreement is standard in North Carolina. Commission rules require your buyer agency agreement to be in writing no later than when an offer is made, and any agreement that is exclusive or runs for a set period must be in writing from the start. Brokers who use the MLS also need a written agreement before touring a home with you. Compensation is negotiable, and your signed agreement controls what you owe.
This page explains the paperwork in plain English. It is not legal advice and does not replace reading the form you are asked to sign.
When the paperwork shows up
At first substantial contact
You receive the Working with Real Estate Agents disclosure. It explains your agency options. It is not a contract.
Before the first tour
Brokers who use the MLS need a written agreement with you before touring a home, in person or by live video.
No later than your offer
The latest point North Carolina rules allow for a signed, written buyer agency agreement. Exclusive agreements must be written from the start.
At closing
Any seller credit and any Citadel closing credit appear on the closing statement, subject to lender approval.
What the agreement is for
A buyer agency agreement settles four questions before anyone invests time or money. Who the firm works for. What it covers, meaning the type of property and the area. How long it lasts. And how the firm is paid, including who is responsible for that payment.
North Carolina sets some baseline requirements for every written brokerage agreement. It must run for a definite period of time, include the broker’s license number, and contain a nondiscrimination statement set apart from the other terms. If any of those are missing, ask why.
The written agreement protects both sides. It spells out the duties the firm owes you, and under North Carolina law a broker cannot sue to recover compensation unless the agreement is in writing.
When you have to sign
Two sets of rules apply, and they point in the same direction.
The NC Real Estate Commission governs every licensed broker in the state. Its rule requires a buyer agency agreement to be written and signed no later than the time an offer is made. There is an important exception to that timing: any agreement that binds you for a period of time, or limits your right to work with other agents, must be in writing from the moment it is formed. In practice, that means exclusive agreements are written from day one.
Separately, since August 17, 2024, brokers who participate in the MLS must have a written agreement with a buyer before touring a home. The Commission has explained that touring includes walking through a home together and a live video tour the broker gives from inside the property. It does not include the listing broker’s marketing videos.
So if a broker asks you to sign before a showing, that is normal. What matters is which agreement you sign and what it says.
The three forms buyers hear about
Most North Carolina brokers use standard forms published by NC REALTORS® and the NC Bar Association. Here is what each is built to do, at a high level. Forms are revised periodically, and a number were updated effective July 1, 2026, so always read the version dated on your paperwork.
Exclusive Buyer Agency Agreement (Form 201)
Full representation. One firm represents you as your exclusive agent for the property type, area, and term in the agreement. It typically includes a protection period and a dual agency section, both covered in the checklist below.
Property Showing Agreement (Form 202)
The limited, tour-focused option. It is a short, non-exclusive agreement, so you remain free to hire another agent. If you decide to make an offer, the firm may ask you to sign a fuller agreement before it helps with that offer. The fee section lets the parties choose a stated fee for showing services or no fee.
This fits a buyer who wants to see one specific home before committing to a longer relationship.
Non-Exclusive Buyer Agency Agreement (Form 203)
Real representation without exclusivity. The firm acts in your best interest, you may work with other agents, and the firm may represent other buyers interested in the same homes.
You can read the current forms and guidelines at ncrealtors.org and the Commission’s guidance at ncrec.gov.
Compensation is negotiable
No law sets what a buyer’s broker is paid. The Commission reminds its licensees that commissions remain a negotiable term between the firm and the client. A few things follow from that.
Your agreement should state the fee specifically. A flat amount, a percentage of the purchase price, or a combination. Vague language is a red flag.
A seller or builder may agree to contribute toward that fee. That decision is separate from your agreement and varies from property to property.
If a seller or builder contributes less than your agreed fee, your agreement controls what happens next. The Commission’s own guidance to brokers describes explaining that a client who chooses a home where the contribution falls short of the fee will be responsible for the difference. Agreements handle this differently, which is why the compensation section deserves a slow read.
Your broker also cannot collect more than the agreement allows. Under the MLS practice changes, a buyer’s broker cannot receive compensation above the amount or rate stated in the written agreement with the buyer.
What changed on July 1, 2026
North Carolina’s standard forms changed how a seller’s contribution is documented. Under the revised forms, when a seller agrees to help with a buyer’s broker compensation, it is generally written into the purchase contract through an addendum as a credit from the seller to the buyer. You then see that credit, and your broker’s fee, on the closing statement.
One practical note. Lenders limit how much a seller can contribute toward a buyer’s costs, and those limits vary by loan program. Talk with your lender early so the structure of any credit works with your financing.
How Citadel Cofield handles the fee and any closing credit
Your written buyer agency agreement with Citadel sets a minimum service fee. That number is on paper before we tour, so you know it from day one. Fees are negotiable, and we talk through the number with you before you sign.
In some transactions, Citadel may offer a Represented Buyer credit toward your closing costs. When we do, the conditions do not move. Any credit is paid only from compensation Citadel actually receives. It requires your lender’s approval. It must appear on the closing statement. It is not a rebate, and it is not guaranteed.
Representation comes first. Any credit is a possibility we document correctly, never a promise we make to win your business.
Shopping new construction?
Register with Citadel before you tour a model or contact a builder’s sales team. Many builders have registration policies tied to your first visit, and walking in alone first can limit your ability to have your own buyer’s agent on that home. See how new construction representation works.
Before you sign: a checklist
Read the whole agreement first. Then tick off each point you can answer with confidence.
0 of 9 confirmed
Anything you cannot check off is a question for the broker before you sign. Citadel’s approach to dual agency is on our disclosures page.
Rules in motion
North Carolina’s agency rules are under review. The Commission has been considering a reorganized agency rule package that includes changes to how dual agency works. An earlier version was withdrawn, and a revised version is being considered, with a proposed effective date no earlier than July 1, 2027. Nothing in that proposal is final. Until a new rule is adopted and takes effect, the current rules described on this page apply.
We will update this page when the Commission acts.
Where are you in the process?
Review the agreement before you tour
Bring the agreement you have been handed, or ask for ours. We walk through the term, scope, fee, and how any credit would be documented, line by line, before anything is signed.
Book a buyer consultationReady to talk it through?
Starting a home search in the Charlotte area and want the paperwork clear before you commit? Schedule a buyer consultation. We walk through the agreement line by line, including the fee and how any credit would be documented.
Frequently asked questions
Yes, at some point. North Carolina Real Estate Commission rules require a buyer agency agreement to be in writing no later than when an offer is made, and an exclusive agreement or one that binds you for a period of time must be in writing from the start. Many brokers ask for it earlier so representation and compensation terms are clear before tours. Read the form you are asked to sign.
Usually, yes. Brokers who use the MLS must have a written agreement with you before touring a home, including a live video walkthrough. If you only want to see one home, ask whether a limited showing agreement is an option.
An exclusive agreement means one firm represents you for the property type, area, and term in the agreement. A non-exclusive agreement gives you representation while leaving you free to work with other agents. A showing-only agreement covers touring, and the firm may ask for a fuller agreement before helping with an offer.
Yes. Compensation is not set by law. Your written agreement should state the fee clearly. If a seller or builder contributes less than that fee, your agreement controls whether you owe the difference.
It depends on your agreement and the property. A seller or builder may agree to contribute, and under the North Carolina forms revised July 1, 2026, a seller's contribution is generally written into the purchase contract as a credit to the buyer. Any remaining balance is governed by your buyer agreement.
Check the termination section of your specific agreement. Some limited agreements let either side end the relationship with written notice at any time. Exclusive agreements set their own terms and may include a protection period after the agreement ends.
Any Represented Buyer credit from Citadel Cofield is paid only from compensation Citadel actually receives, needs lender approval, appears on the closing statement, and follows the minimum service fee in your written buyer agency agreement. Fees are negotiable. It is not a rebate and not guaranteed.
What this page is not
This is a plain-English overview, not legal advice. Rules and forms are revised, and the version you sign controls. For legal questions about a specific agreement, speak with a North Carolina real estate attorney.
Sources
- NC Real Estate Commission, Buyer Agency Agreements (bulletin)
- NC Real Estate Commission, The NAR Settlement, Commission Law and Rules (bulletin)
- 21 NCAC 58A .0104, Agency Agreements and Disclosure (NC Office of Administrative Hearings)
- NC REALTORS®, Guidelines for the Exclusive Buyer Agency Agreement (Form 201G)
- NC REALTORS®, Summary of July 1, 2026 Forms Changes
- Skyline School, NCREC Rewrites Proposed Dual Agency Rule (September 2026)
